Terms & Conditions

General

By placing an order with Kamakura Warabimochi Singapore, you agree to these Terms & Conditions.

Orders & Payment

• Full payment is required before order processing unless otherwise agreed.
• Orders are confirmed only upon receipt of payment.
• Prices are subject to change without prior notice.

Order Changes

• Any amendments to orders must be requested at least 48 hours before the scheduled delivery or collection date.
• We will do our best to accommodate changes but cannot guarantee availability.

Cancellations

• Orders cancelled less than 48 hours before delivery or collection may not be eligible for a refund.
• Special orders, customised products and event bookings may be subject to separate cancellation terms.

Product Availability

In the event that an item becomes unavailable, we reserve the right to provide a suitable replacement of equal value or issue a refund for the affected item.

Delivery

All deliveries are subject to our Delivery Policy.

Liability

While we take every reasonable care in preparing and delivering our products, [Business Name] shall not be liable for delays, losses or damages arising from circumstances beyond our control.

Marketing Communications

By submitting an enquiry or placing an order, you agree that we may contact you regarding your order, services, promotions and future marketing communications. You may opt out at any time.

Amendments

We reserve the right to update these Terms & Conditions at any time without prior notice.